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Parkhead CAB

Parkhead CAB strives to make a positive difference to people’s lives through tackling poverty, promoting social justice, supporting volunteering, encouraging learning and development and strengthening the third sector.
Over £300,000 was secured for the work of the charity last year through a blend of contract and earned income and grant funding:
The bureau formed a joint venture [East Glasgow Advice] with Bridgeton CAB, Easterhouse CAB and Greater Easterhouse Money Advice Project in 2009 to deliver advice services in the east end of Glasgow under contract to the City Council.
Grant funding from various statutory and charitable organisations supported the training of volunteers and additional service provision.
Consultancy support to third sector organisations generated around 10% of the charity’s turnover.
Mary Craig OBE, Chief Executive of Lloyds TSB Foundation for Scotland commented that “Parkhead CAB is a beacon in its field and has done fantastic work over and above the CAB services to improve the lives of people in the east end of Glasgow.”
Information, advice, advocacy, negotiation and representation services to individual clients
Clients access free, confidential and impartial advice through:
Open door advice on Tuesdays (1:30pm – 7:30pm) and Thursdays (8:30am to 2:30pm)
Day and evening appointments throughout the week
Home visits 
Outreach clinics – currently in Parkhead Hospital’s Anvil Centre and HMP Barlinnie
Last year, advisers assisted clients with 8,556 separate issues or problems. The top four problem areas for clients were debt, benefits, housing and employment, with debt and welfare benefits accounting for 71% of all issues raised. Around two-thirds of the work undertaken by advisers to assist clients involved negotiation and representation. Local residents were assisted to secure almost £1.5m in benefits and other confirmed financial gains.
Training, mentoring and workplace experience for volunteers
Trained and supported volunteers underpin the delivery of advice to members of the public, provide assistance on a range of social issues, formally represent clients at a wide range of tribunals and in the Sheriff Court and advocate on behalf of local residents.
In our most recent volunteer survey, 100% of volunteers rated the adviser training as “good” or “excellent” and felt they developed new skills or strengthened existing skills whilst with Parkhead CAB, including communication, confidence, working with others and assertiveness.
A conservative estimate of the in-kind support we received from our volunteers in 2010/11 was £132,000 based on the average weekly wage.
Information, advice and hands-on assistance with fundraising, project development and business planning to voluntary and community organisations
The CAB’s Development Officer has significant experience of providing value for money fundraising consultancy and capacity building support and has helped secure nearly £9 million for a wide range of charities and community groups in Scotland since joining the organisation in 2003.
For further info`, contact:
Julie Christie
Fundraiser / Development Officer
Parkhead Citizens Advice Bureau
1361 Gallowgate
G31 4DN
tel: 0141 554 3834

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Company Registration No. 278156. Scottish Charity No. SC 029210