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Community Housing Advocacy Project (CHAP)

Back in the not so distant past, from 1985 to 1997, the Redburn & Vineburgh Community Association (RVCA) held Welfare Rights Surgeries.  These surgeries were where members of the general public could go and receive advice and information on DSS benefits.

In the course of these surgeries the Welfare Rights Officers became aware that a large percentage of people also had housing problems. 

With this in mind committee members from the RVCA approached the local housing provider with a view to setting up housing surgeries, they were informed that these surgeries were not feasible.  This decision lead to the birth of CHAP in April 1997.

By June 1997 approximately fifteen local people were recruited and trained as housing advocates and Management Committee Members. 

CHAP  provide assistance to complete housing application, medical, rent and council tax forms and help to give members of the general public an opportunity to have their views heard and respected. 

CHAP`s Services

•           Help to give members of the general public an opportunity to have their views heard and respected.

•           Assist people to have some influence over those housing matters that affect their live.

•           Provide assistance to complete housing application, medical, rent and council tax forms.

•           Make telephone calls on the client's behalf, to the relevant agencies.

•           Write letters on the client's behalf, to the relevant agencies.

CHAP also provides confidential information, advice and advocacy support on the following:

Applying for accommodation within North Ayrshire - Applying for accommodation out with North Ayrshire - Rent and Council Tax arrears - Housing Repairs - Neighbour disputes – Homelessness –Evictions - Attend homeless interviews with the client - Attend homeless appeals with the client.

Training Suite

The training suite, which has already raised interest from a number of local groups, can hold up to 35 delegates and is crammed full of training aids from Pens to PowerPoint.

The training suite is available for hire, at competitive rates, catering will also be available on request.

Training Programmes

The new training programmes will be developed by the CHAP's training and development office.  The Programmes will be facilitated by trained members of staff and volunteers.

CHAP Locations:

Marlin House, 12 Heatherhouse Road , Irvine

Whitlees Community Centre, Ardrossan

Ardreer Community Flat, Stevenston

Community Led Action and Support Project, Stevenston

Bourtreehill outreach surgery, Irvine

For further information, contact:
Susan Carson
Marlin House
12 Heatherhouse Road
IRVINE
KA12 8HQ
Tel: 01294 313137
Fax: 01294 204296
Website:
www.chap.org.uk
e-mail:
CHAP@irvinec.freeserve.co.uk


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Contact SENSCOT
Company Registration No. 278156. Scottish Charity No. SC 029210